contact

us

Contact Hours

Monday - Friday: 9:00 A.M - 6:00 P.M

Saturday: 10:00 A.M - 10:00 P.M

Sunday: 10:00 A.M - 10:00 P.M

 

* Eastern Standard Time

Have Questions?

cs@fh2bags.com

fill our contact form:

 

Want to see Fh2bags in Person?

Visit Wit & Whim

6 Carlton Avenue

Port Washington NY 11050

Store Hours

Monday: Closed

Tuesday - Friday: 10:00 A.M - 6:00 P.M

Saturday: 10:00 A.M - 6:00 P.M

Sunday: 12:00 A.M - 4:00 P.M

 

* Eastern Standard Time

FAQ

 

What is your online returns policy?


At FH2Bags we value quality and customer service above all else. All of our items are created by hand and are custom. Becuase of that, all sales are final except in rare cases of defective items or in the event an incorrect model is shipped. In those cases, we will either exchange the item for the correct model or process a full refund. Unfortunately, with our Face Mask, we are unable to accept exchanges or returns for sanitary and health reasons,




How do I return an item?


Please email us with your concerns. In most cases, we'll be able to rectify any issues without the need to process a return. However, if a return is required, we'll send you full instructions on how to return the item to process your exchange or refund. Unfortunately, with our Face Mask, we are unable to accept exchanges or returns for sanitary and health reasons,




How do I track my order?


All orders are shipped from NY via UPS or USPS. Once your item is shipped, we will send you a shipment confirmation email which will include your shipment details and your tracking number.




What are your delivery options?


All items are shipped within the US free using USPS. For our International customers we ship USPS. If you have a preference of one courier over another, please include in the "Add a Note" section during checkout and we will do our best to accommodate your request.




How to chat with us?


Click on the blue box (blue round icon in moble view) in the bottom right corner of the screen. This will allow you to directly chat with us from your computer or your mobile device. You are always welcomed to contact us via contact form above or social media DM's





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©2020 Uhaneknits Fh2bags

©2020 FA Pringle Production. 

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© 2019-2020 Fh2bags   Handmade in Long Beach NY, USA

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*Always Balance Drawstring Bags - Patent Pending Application on file at USPO